Terms & Conditions
Last updated: 15 Sep 2026
Last Updated: 28 July 2026
These Terms of Service ("Terms") govern your access to and use of the Extra Life website (extralife.in), member panel, and the Extralife - Members Android application (together, the "Platform"), operated by Extra Life ("Company", "we", "us", "our"). By registering as a member, accessing the website, or installing and using our mobile application, you ("Member", "you", "your") agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Platform.
1. Eligibility
To become a member of Extra Life, you must be at least 18 years of age, a resident of India (or otherwise legally permitted to enter into this agreement), and capable of forming a binding contract. Each individual may hold only one member account.
2. Membership & Registration
- Registration requires a valid sponsor/referral code from an existing active member, or direct enrolment where permitted.
- You must pay the applicable one-time registration fee (currently ₹540) and select a registration plan, which includes an initial Detergent Powder product.
- All new registrations — whether self-registered through the website/app or submitted on your behalf by an existing member through the "Request New Member" facility — are subject to verification and approval by our admin team before your account becomes active. We may request proof of payment (such as a payment screenshot) as part of this verification.
- We reserve the right to reject any registration application, including where payment cannot be verified, information provided is incomplete or inaccurate, or the application does not meet our eligibility criteria.
- You are responsible for providing accurate, current, and complete information during registration and for keeping your profile information up to date.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
3. Products & Repurchase
Extra Life's core product is Detergent Powder, supplied in defined package sizes under our registration and repurchase plans. Members may place repurchase requests for additional product through the member panel or mobile application, specifying the desired quantity. Repurchase requests are subject to admin review and approval, and to available stock. Approval of a repurchase request confirms that the product has been or will be handed over to you, and triggers the corresponding commission distribution described in Section 4.
4. Compensation Plan & Commissions
- Extra Life operates a direct-selling network compensation structure under which members may earn commissions based on registrations and repurchases made by members in their referral network, up to eight (8) levels deep, at the rates published in the Plan/Commission structure applicable at the time of the relevant transaction.
- Commissions are calculated and credited to a member's wallet balance only upon admin approval of the underlying registration or repurchase request, and only to members who are in "active" status at the relevant level. Commission that would otherwise accrue to an inactive or non-existent upline level is retained by the Company.
- We may, at our discretion, apply reasonable caps or limits on commission payable to a member within a given period, as communicated through the Platform from time to time.
- No guarantee of income: Your earnings under this compensation structure depend entirely on your own efforts, the genuine sale/use of products, and the activity of your referral network. Extra Life does not guarantee any specific level of income, and past performance of any member is not indicative of future results. Extra Life is a direct-selling business built on the sale of genuine products; it is not, and must not be operated as, a scheme where earnings are based solely on recruitment without corresponding sale or use of products.
5. Wallet, Withdrawals & Payments
- Commissions earned are credited to your in-app wallet balance and are not held by the Company on your behalf beyond what is reflected in your wallet.
- You may request a withdrawal of your available wallet balance, subject to the minimum withdrawal amount (currently ₹100) in force at the time of your request. The requested amount is deducted from your wallet upon submission of the request.
- Withdrawal requests are reviewed and approved by our admin team and are processed for payout within the payout window communicated on the Platform (currently between the 1st and 28th of each month). If your withdrawal request is rejected, the requested amount is automatically credited back to your wallet.
- Applicable tax deductions (such as TDS under Indian tax law), where applicable based on prevailing thresholds and rates, may be deducted from your withdrawal amount, and you remain responsible for your own tax filings and obligations arising from income earned through the Platform.
- You are solely responsible for the accuracy of the bank account and UPI details you provide. Extra Life is not liable for funds transferred to an incorrect account due to inaccurate information supplied by you.
6. Member Conduct
As a member, you agree that you will not:
- Make false, misleading, or exaggerated claims about Extra Life's products or potential earnings when referring or communicating with others;
- Engage in spamming, harassment, or unsolicited promotion in a manner that violates applicable law or the rights of others;
- Attempt to create multiple accounts for yourself, submit fraudulent KYC or payment information, or manipulate the referral/commission system in any way;
- Use the Platform for any unlawful purpose or in violation of any applicable direct selling, consumer protection, or other regulation in force in India.
7. Account Suspension & Termination
We may suspend, restrict, or terminate your account, without prior notice, if we reasonably believe you have violated these Terms, provided false information, engaged in fraudulent activity, or misused the Platform. Upon termination, you will remain entitled to any wallet balance and pending withdrawal requests that were validly earned prior to termination, subject to our standard verification process, and less any amounts owed to Extra Life or forfeited due to fraud.
8. Mobile Application Terms
The Extralife - Members Android application is provided to help you manage your membership, network, commissions, and requests on the go. Use of the app requires an active internet connection and a compatible Android device. The app may request permissions (such as camera or photo library access) solely to enable features such as uploading your profile photo, KYC documents, or payment screenshots. We recommend keeping the app updated to the latest version for the best experience and security.
9. Intellectual Property
All content on the Platform, including the Extra Life name, logo, website design, app design, and materials, is the property of Extra Life or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our branding or materials without prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, Extra Life shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including loss of anticipated earnings, arising from service interruptions, delays in approval, or errors in information submitted by you or third parties.
11. Governing Law & Grievance Redressal
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts at Chhattisgarh, India. In accordance with applicable Indian regulations, if you have any grievance regarding the Platform, please write to our Grievance Officer at the contact details below, and we will endeavour to address your concern within a reasonable time.
12. Changes to These Terms
We may revise these Terms from time to time. Material changes will be notified through the Platform, and continued use of the Platform after such changes constitutes your acceptance of the revised Terms.
13. Contact Us
Extra Life
123 Business Hub, Katgora, Chhattisgarh, India
Email: info@extralife.com
Phone: +91 7000373821